French Speaking Customer Service Specialist

As a Technical Support Analyst, you'll provide frontline support in FRENCH via phone, chat, and email.

If you are interested in this opportunity please apply with your ENGLISH CV.

Feladatok

Taking ownership and customer issues, seeing them through to resolution

Providing solutions for hardware/software problems.

Troubleshoot and diagnose technical issues

Escalate unresolved issues to internal teams as needed.

Communicate effectively with customers and adjust to their technical level.

Ensure timely and quality resolution of customer interactions.

Maintain compliance with data privacy and security policies.

Collaborate positively with team members and other departments.

Elvárások

Fluent French (B2-C1) and at least B2 level English knowledge

High school diploma

Proficiency in Microsoft Office

Customer-focused with excellent problem-solving skills

Organized, detail-oriented, and collaborative

Ajánlat

Competitive salary,

Cafeteria

Team activities

Paid training

Modern office environment

Hybrid work mode