Czech-speaking Helpdesk Analyst
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Hely: Budapest
Budapest, Budapest -
Műszakos munkarend: Permanent
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Munkabér ajánlat: Nincs megadva
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Vállalat: HAYS
Our leading IT provider partner company is building a new team for their project and they are looking for candidates for Czech-speaking Helpdesk Analyst position in Budapest with hybrid working option.
Main responsibilities:
- Support the customers using your outstanding language skills
- Handle the incoming phone calls, emails or requests in chat
- Solve the requested IT-related issues of the customers
- Contribute to maintaining and increasing the customer satisfaction level
Requirements:
- High school diploma
- Fluency in Czech/Slovakian and English
- 1 year's experience in customer service or IT support
- Customer-centred mindset and excellent communication skills
The company can offer:
- Home-office opportunity, sport and health package to be able to keep a work-life balance
- Language courses, trainings for lifelong learning
- Competitive salary and benefits package
- Opportunity to work in a multinational environment where you can develop your skills and use your language knowledge
What you need to do now:
If you’re interested in the position above and have the required skills and background, please apply below and we will contact you as soon as possible!