Dutch Speaking Technical Support Analyst

Spreek je Nederlands? Zo ja, solliciteer dan op onze vacature!

Are you interested in the world of Technical Support? – Then this is your opportunity! Join our partner’s team as a Technical Support Analyst!

Feladatok

Providing customer support via phone, chat, and email

Sharing product information and handling order-related inquiries

Identifying and resolving hardware and software issues

Managing complaints and improving customer satisfaction

Escalating complex cases to the appropriate internal teams

Complying with data protection and security regulations

Maintaining positive and cooperative communication within the team and with customers

Elvárások

Minimum secondary education

Confident Dutch (C1) and English (B2) language skills, both spoken and written

Experience in a BPO (customer service) environment

Customer-focused attitude with strong communication skills

Basic IT knowledge (e. g. , MS Office, WLAN, Bluetooth)

Accuracy, reliability, and ability to work independently

Előnyök

Higher education degree

Technical interest or experience

Ajánlat

Competitive salary and cafeteria benefits

Paid training and a modern office environment in Debrecen

Team-building activities and a supportive international community

Long-term development opportunities