Customer Service Intern (French) - Eaton

Leírás: Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join EATON and help us provide energy-efficient solutions that make a real impact.

We make what matters work. Feladat:

As a customer support representative your primary function is to provide commercial support for portfolio of customers type of project business. Responsible for order management and interfacing with customers and internal parties via email, phone, chat and case management tool.

Your Key Deliverables:

Handles inquiries via chat and email from customer and/or internal parties

Order management: order entry, price checking, order clearing compliant with Eaton's policies

Complaint handling - Support team with billing responsibilities

Resolves problems by applying established policies, procedures & tactics and using pro-active communication across internal network of multiple product lines

Óradíj: 2833 Feltétel:

Valid full-time active student certificate or passive legal student certificate (in this case we can only accept applications from students under 25)

Strong written and verbal communication skills in English (C1) and at least intermediate French (B2) knowledge

Intermediate knowledge of Excel functions

Ability to work in a team

SAP, Oracle knowledge is an advantage

About Eaton:

Today, the world runs on critical infrastructure and technology. Planes. Hospitals. Factories. Data centers. Vehicles. The electrical grid. These are things people depend on every day. And the companies behind them depend on us to help solve some of the toughest power management challenges on the planet. At Eaton, we’re dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable.

We are a power management company doing business in more than 175 countries. Our energy-efficient products and services help our customers effectively manage electrical, hydraulic and mechanical power more reliably, efficiently, safely and sustainably. By giving people tools to use power more efficiently. Helping companies do business more sustainably. And by encouraging each and every employee at Eaton to think differently about our business, our communities—and the positive impact we can have on the world.