Technical Support Team Leader
Our partner is looking for an experienced Team Leader to join their growing team in Budapest and take part in launching a new site while leading a high-performing customer support team.
If you feel like this position is for you, apply now, with your English CV! Feladatok / Tasks
Lead a frontline team supporting tech-savvy consumers across Europe
Foster a high-performance, positive team culture
Handle escalations, coaching, and daily team support
Conduct team meetings, performance reviews, and 1:1s
Ensure KPIs and SLAs are consistently met
Monitor quality and drive improvements based on feedback
Identify knowledge gaps and provide effective training
Lead with transparency, empathy, and hands-on involvement Amit nyújtunk / Offer
A pivotal role in building a brand-new Budapest site
Cafeteria
Paid training and professional onboarding
Collaborative, respectful work culture
Regular team-building and engagement events
Stylish, centrally located office with excellent transport access
- Részletes információk az állásajánlatról
Vállalat: HSA Kft. Hely: Budapest Munkaviszony: Teljes munkaidős Hozzáadva: 20. 6. 2025
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