Professional Service Delivery Expert Pécs

Professional Service Delivery Expert
Pécs
Pécs, Baranya, HU

As a Customer Delivery Manager, you play a pivotal role in overseeing the delivery of top-notch service using ITIL practices. Your leadership skills will make a tangible impact as you build and maintain strong relationships with clients, lead cross-functional teams, and manage multiple projects simultaneously.

Key requirements for this position include:

• Fluent German language skills
• Fluent English language skills
• Hands-on experience with service management and ITIL processes

The ideal candidate will have proven leadership and project management experience, strong problem-solving skills, and analytical thinking. They will be able to identify areas for improvement and implement cost-saving measures while collaborating globally with team members.

This is an opportunity to work directly with German-speaking clients, leveraging your linguistic skills to drive successful outcomes. If you're a motivated individual with a passion for delivering exceptional service, we encourage you to apply for this exciting role.

Responsibilities:

• Oversee service delivery using ITIL practices (incident, problem, and change management)
• Build and maintain strong, long-term client relationships
• Lead cross-functional teams and manage multiple projects simultaneously
• Identify areas for improvement and implement cost-saving measures

By joining our team, you'll be part of a dynamic international organization that values innovation and collaboration. We offer a supportive environment where you can grow professionally and make a meaningful contribution.