Multilingual Customer Service Representative or IT Helpdesk Analyst Budapest

Multilingual Customer Service Representative or IT Helpdesk Analyst
Budapest

Our business partner is looking for new Multilingual Customer Service Representatives and IT Helpdesk Analysts. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!

Being first point of contact for B2B partners (e-mails, phone calls)

Take ownership of customer issues and ensure resolution.

Provide exceptional support for clients with high understanding and communication skills

Cooperating with other departments (e. g. sales)

Escalate issues as needed per client procedures.

Ensure data privacy compliance.

Maintain positive communication with customers, team, and partners. Elvárások / Requirements

Full professional proficiency in English and any of the following languages: French, German, Polish, Italian, Portuguese (written and spoken)

Previous experience in Customer Support or Technical Support or similar field is an advantage but we also welcome entry-level candidates!

Good Knowledge of Microsoft Office products

Highly customer focused attitude

Excellent communication skills (both written and oral)

Excellent organizational skills and good attention to detail

Excellent problem-solving skills

Excellent time and people management skills

A High school diploma or equivalent is the minimum requirement, College level preferred.

Must be eligible to work in Hungary (European citizenship or residence permit) Amit nyújtunk / Benefits

What we offer:

Competitive salary and benefit package

Supportive working environment

Training support

Long-term career opportunity