IT Service Management Professional Debrecen

IT Service Management Professional
Debrecen
Debrecen, Hajdú-Bihar, HU

As a ServiceNow Architect, you will be part of our team that shapes the future of IT service management. We are looking for a highly skilled professional to lead and guide our clients on their ServiceNow journey.

The ideal candidate will have extensive experience in implementing ServiceNow solutions, strong knowledge of the platform's key capabilities, and excellent communication skills. You will work closely with our clients to understand their needs and provide tailored advice on platform governance, architectural design, and process optimization.

Key Responsibilities

• Fulfill the enterprise architecture role and act as the client's trusted advisor in any ServiceNow related projects.
• Lead and guide the client on their ServiceNow journey with consultations on platform governance and architectural design, new features, process optimization ideas, and other recommendations that the client can benefit from.

Required Skills and Qualifications

• 10+ years of experience in IT sector & SW development projects, 5+ years of experience with implementing ServiceNow solutions.
• 3+ years of experience in lead developer or architect roles in ServiceNow projects.
• Knowledge of ServiceNow platform key capabilities and solutions, in ITSM, HR, CSM, and/or MCO.
• ServiceNow certifications (minimum requirements: CSA and 2 CIS or CAD certifications). Ideally Certified Technical Architect.
• Experience in interface design and implementation using web services (REST, SOAP, JSON).
• Understanding of service management concepts (ITIL), data models.
• Excellent ability to design, assess, and implement technical solutions individually and assist the team in implementing phases.
• Experience in Agile/Scrum methodology.
• Experience with programming languages, databases, and scripting e. g. , SQL, PHP, HTML, CSS, JavaScript, JSON, Angular, Communication skills.

You should have strong oral and written communications skills both in English and Hungarian.

Benefits

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package.

We continuously develop our four sites in Budapest, Debrecen, Pécs, and Szeged. Our company has received awards, including recognition as the Most Ethical Multinational Company in 2019.

Others

Please note that we do not disclose our budget for this position.