IT Project Manager Budapest

IT Project Manager
Budapest
Budapest, Pest megye

Our partner company is a leading provider of Cloud Contact Center as a Service (CCaaS) solutions, empowering businesses with cutting-edge customer engagement tools. They are pioneering the integration of advanced AI features to enhance real-time communication capabilities. To support their continued growth, we are looking for an experienced and motivated IT Project Manager to join their Delivery / Customer Success team, leading successful project delivery in a fast-paced, evolving environment. In this role, you’ll collaborate closely with internal teams and external stakeholders, aligning business needs with technical execution to deliver impactful, customer-focused solutions.

Tasks:

Define project scope, timelines, and goals, and ensure alignment with external and internal stakeholders

Manage project delivery from planning to execution, tracking budgets and resource needs

Coordinate cross-functional team activities, aligning efforts across development, data science, and customer experience teams

Optimize resource allocation and resolve bottlenecks to keep projects on track

Track project progress, manage dependencies, and ensure timely delivery of key milestones

Identify risks and implement mitigation strategies to maintain project stability

Ensure clear communication of project status, timelines, and expectations to all stakeholders

Oversee handover of projects for long-term support

Requirements

Proven experience in project management, preferably in AI, technology, or customer experience domains

Exceptional verbal and written English skills

Strong knowledge of project management methodologies

Ability to manage multiple projects and adapt to shifting priorities

Excellent problem-solving, communication, and stakeholder management skills

Familiarity with AI technologies and customer experience solutions is a plus

Who You Are:

You’re organized, technically fluent, and not afraid to dive into the details

You’re comfortable in front of clients and love solving real-world challenges

You have a natural curiosity and enjoy learning about emerging technologies

You are a team player who collaborates well and keeps communication transparent and solution-focused

Offer

Competitive salary

Work-life balance and flexible working hours

Hybrid working model

Travel and meal allowance