IT Helpdesk Analyst

IT Helpdesk Analyst
Debrecen
Hajdú-Bihar megye, Debrecen

Our Multinational partner in Debrecen is looking for an IT Helpdesk Analyst!

If you feel like this position is for you, apply now, with your English CV! Feladatok / Tasks

Deliver IT support via phone, in-person, or online to internal users

Identify hardware/software requirements to resolve IT issues

Handle incident tickets in line with SLAs/KPIs, ensuring accurate documentation

Proactively use IT monitoring and management tools

Collaborate with internal/external stakeholders and perform audits as needed

Comply with IT policies and procedures

Maintain shared IT assets and prepare reports when required Amit nyújtunk / Offer

International work environment

Opportunity to work with a variety of IT infrastructures and technologies

Professional and technical development opportunities