Inside Sales Team Leader with French Budapest

Inside Sales Team Leader with French
Budapest
Budapest, Budapest

• You have direct people management resposibilities
• You organise daily business within the team
• You participate in customer focused meetings and drive improvement
• You operate as a contact person for own team members (Ex. : process questions, escalations or projects etc. )
• You control relevant costs lines to meet budgetary requirements
• You establish internal/external communication (management meetings, 121s, meeting with stakeholders etc. ) 
• You handle escalations
• You participate to the setting of team-related annual targets / KPIs and cascade them
• You ensure the implementation of process changes requested by management
• You ensure compliance with and monitor existing processes at the best possible cost/benefit conditions
• You support in identifying and supporting process improvements
• You take part in projects/programs

• You have at least 3 years of professional experience in similar environment
• You have people management experience (if you also have project management that's an advantage)
• You are fluent in English and French
• You demonstrate a detailed knowledge of and understand the direction of change in the marketplace, industry, consumer preferences, and relevant stakeholders
• You have a good process understanding for day-to-day business, encourage the following of standard processes, and make significant efforts to improve processes
• You have good time management skills, work independently and solution-oriented, and have good self-organization
• You are good at problem-solving and decision-making
• You have a high level of cost awareness
• You have a customer & goal-oriented work style
• You have very good oral and written communication skills
• You have a high ability to work under pressure, even in stressful situations
• You are proficient in MS Office applications