Customer Delivery Specialist - Excellence in Service Budapest

Customer Delivery Specialist - Excellence in Service
Budapest
Budapest, Budapest, HU

Job Overview

As a seasoned leader in the IT industry, this role presents an opportunity to manage service delivery and oversee multiple service chains.

Key Responsibilities

• Plan and control service provision in time, quality, and costs
• Ensure end-to-end delivery and service quality for customers
• Collaborate with portfolio owners to optimize service delivery

Requirements

• Bachelor's degree in Computer Science or related field required
• Analytical abilities and project management skills essential for success
• Fluency in German (written/spoken) and English necessary for direct customer communication and internal collaboration

Benefits

• Competitive salary
• Healthcare benefits
• International projects
• Training budget
• Flexible working environment

Our ideal candidate will have experience in financial management and budgeting, technical understanding of IT systems and infrastructure, excellent problem-solving and analytical abilities, fluency in both German and English, service management experience with ITIL knowledge, and be flexible to work in different customer areas.