Customer Delivery Expert Budapest

Customer Delivery Expert
Budapest
Budapest, Budapest, HU

We are seeking a seasoned professional to manage customer delivery and ensure seamless fulfillment throughout the contract period.

Key Responsibilities:

• SUPERVISES CONTRACT FULFILMENT AND ENSURES ITS OPTIMIZATION FOR BOTH THE CLIENT AND THE COMPANY THROUGHOUT THE CONTRACT PERIOD.
• MANAGING CUSTOMER SETUP IN OUR SAP SYSTEMS.
• CONDUCTING ONBOARDING, OFFBOARDING, AND CHANGE PROCESSES FOR CUSTOMERS.
• MANAGING AND PROCESSING THE INVOICING PROCESS IN OUR OSS/BSS SYSTEMS TO ENSURE AUTOMATED PROVISIONING AND BILLING.
• ENSURING THAT ESTABLISHED STANDARDS AND PROCESSES ARE ADHERED TO THROUGHOUT THE DELIVERY CYCLE.
• Buys services for the client at optimum price and quality. Manages tenders for selecting suppliers, and contracts with the selected ones.
• Ensures cost-effective implementation of the expansion of internal IT infrastructure.

Requirements:

• Project management
• ITIL
• CSM
• Project Management Professional
• AWS
• Azure
• Communication skills